FAQ

Frequently Asked Questions

1. What is Kaché Beauty?
Kaché Beauty is a premium beauty brand dedicated to creating high-quality hair and beauty products that enhance your natural beauty and confidence.

2. Do you offer custom wigs? 
Yes! Please email kachebeauty@gmail.com or text 1-929-265-2959 for custom wigs and other extension products that you don’t see online. 

3. How can I find the right length for me?
We offer detailed length guides on each product page. If you need extra help, reach out to our support team for personalized recommendations. Text 1-929-265-2959 for prompt assistance. 

4. Do you ship internationally?
Unfortunately, at this time we only ship within the United States. Please note that shipping costs and delivery times vary depending on your location and will be calculated at checkout.

5. What is your return policy?
Please note: All sales are final. For hygiene and safety reasons, we do not accept returns or exchanges once an order has been placed. However, we will always try to be accommodating when possible with exchange requests. Your satisfaction is our priority! 

6. How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking link so you can follow your package in real-time.

7. How do I contact customer support?
You can reach us anytime at kachebeauty@gmail.com or via WhatsApp or regular text: 1-929-265-2959. Our team will typicallyget back to you within 24 hours.

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